LEGAL

Shipping Policy

Last updated: November 2026

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order has shipped.

Shipping Methods

We offer free standard shipping on all orders worldwide. Express shipping is available at checkout for an additional fee. All packages are shipped via UPS with tracking.

Delivery Time

Estimated delivery times: United States 2–5 business days, Europe 3–7 business days, Rest of the world 5–10 business days. Please note that customs clearance may cause additional delays.

International Shipping & Duties

EU and UK orders are shipped delivered duty paid (DDP) — no extra charges at delivery. For other countries, import duties and taxes may apply and are the responsibility of the customer.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package on the UPS website or through your account page.

Lost or Damaged Packages

If your package is lost or damaged in transit, contact us immediately with your order number. We will work with you to resolve the issue and send a replacement or issue a refund.

Contact Us

If you have any questions about shipping, please contact us at support@anvilvale.com.